Last Updated: January 15, 2026
When you interact with our services, we collect information you provide directly, including your name, email address, and any details you share in inquiry forms. We also collect technical information about your device and browsing behavior through standard web analytics.
We use collected information to respond to your inquiries, facilitate connections with artisan workshops, and improve our service offerings. Your contact details allow us to send relevant updates about collections that match your expressed interests.
When you express interest in specific artisan work, we share your contact information with the relevant workshop to facilitate direct communication. We do not sell your personal information to third parties for marketing purposes.
We store your information on secure servers and implement reasonable technical measures to protect against unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information. You may also object to certain processing activities or request data portability. Contact us using the details on our contact page to exercise these rights.
Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through our website or via email.
For privacy-related questions or to exercise your data rights, contact us at [email protected] or write to us at 47 Kloof Street, Cape Town, 8001, South Africa.